PRIVACY POLICY

By visiting and using the website rota.rs, you accept our services and privacy policy rules.

Privacy Policy

ROTA Consulting d.o.o., Mosorska 9, 11000 Belgrade, as the data controller, hereby informs you of the terms of personal data collection and processing, in accordance with Article 23 of the Law on Personal Data Protection.

Personal data refers to information that directly or indirectly relates or may relate to you. We apply the Law on Personal Data Protection (“Official Gazette of the Republic of Serbia”, No. 87/2018) as the legal basis that governs data protection and processing conditions.

Data We Collect

Public data

It is possible to visit and use our website without revealing your identity or any other information related to it.

When visiting our website, considering the nature of the internet, certain data is collected that registers users, but this information alone is not sufficient to identify a specific person and serves as statistical indicators used to improve the quality of the website. Such information may include the internet browser name, number of visits, average time spent on the page, type of computer, and technical information about the user’s connection during the website visit, such as operating system, internet service provider, IP (Internet Protocol) address provided by the user’s providers which are different for all Internet users, and similar details.

Personal Data

What types of personal data do we use?

CONTACT PERSONAL DATA such as name, surname, address, email, phone number

BUSINESS CONTACT DATA: such as business address, business email.

CONTRACT DATA: such as the content of the business cooperation contract.

PAYMENT INFORMATION: claims for damage compensation, payments of contract obligations.

How long do we keep your personal data?

We keep your personal data for a certain period, as long as it is necessary for the purpose of processing, after which we delete it or disable access – they become anonymous.
The criteria determining the retention period include:
– The duration of your contractual relationship
– As long as we maintain relations with you
– Legal requirements applicable to us

How do we process your personal data?

When using certain functionalities (applications, requests) on our website in the contact form, requests for subscription for news, information, and promotions… ROTA Consulting d.o.o. processes your personal data (identity data and contact information) only if you have voluntarily provided it on our website to use our services and products. This personal data may include your name, surname, email, phone number, and/or other contact information, which will be used in accordance with the privacy policy and the purpose for which you provided it.

Purpose of data processing/legal basis: When you visit our website, the browser on your device will automatically and without your activity send the following information to the server of our website:

–  The IP address of the device from which the request was sent and which has internet access

–  The date and time of access

–  The name and URL of the downloaded file

–  The internet page/application from which the access was made (referrer URL)

–  The browser you use and, if applicable, the operating system of the computer that supports the internet connection, as well as the name of your provider

This data is temporarily stored by the server in a so-called log file for the following purposes:

–  Ensuring a smooth connection establishment

–  Ensuring comfortable use of our website/application

–  Evaluating the security and stability of the system

The legal basis for processing the IP address is Article 12, paragraph 1, item 6 of the Law on Personal Data Protection (legitimate interest). Our legitimate interest arises from the above-mentioned purposes of data processing.

Recipients/categories of recipients: Generally, we do not transfer this data to third parties

Data retention period/criteria for determining the retention period: Data is stored temporarily for the duration of the website visit and is then automatically deleted. After you leave our website, geolocation data is deleted.

On our website, we use so-called cookies in accordance with Article 12, paragraph 1, item 6 of the Law on Personal Data Protection (legitimate interest). We consider our interest in optimizing our website is justified in terms of the above-mentioned provision. Read more about cookies

Data Processing Delivered by You via Email

We treat personal data you provide via contact form, phone, or email confidentially. We process your data solely to respond to your inquiry. The legal basis for data processing is Article 12, paragraph 1, item 6 of the Law on Personal Data Protection (legitimate interest). Our and simultaneously your (legitimate) interest in this data processing arises from the need to respond to your questions, resolve existing issues if necessary, and thus ensure your satisfaction as a user of our website. If you participate in one of our surveys, such participation is voluntary. For anonymous surveys, we do not store any data that allows us to identify the participant. We only record the date and time of your participation. Any personal data you provide via the survey is considered voluntarily provided and stored in accordance with the provisions of the Law on Personal Data Protection. Please do not enter names or similar data in free fields, which would allow us to identify you or other persons. If you have consented to participate in a survey, the legal basis for data processing is based on your consent in accordance with Article 12, paragraph 1, item 1 of the Law on Personal Data Protection. In this case, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out based on consent before its withdrawal. Details of data processing related to surveys are governed by the data protection rules of each individual survey. Survey results are generally used only for our internal needs. We don’t generally share them with third parties unless you have given us explicit consent.

Data Processing for Advertising Purposes

We handle personal data provided through the contact form, phone, or email confidentially. We process your data solely in accordance with the established purpose, in order to respond to your inquiry. The legal basis for data processing is Article 12, paragraph 1, item 6 of the Law on Personal Data Protection (legitimate interest). Our and your (legitimate) interest in this data processing arises from the need to respond to your questions, resolve existing issues if necessary, and thus ensure your satisfaction as a user of our website.

You may object to data processing for the above-mentioned purposes at any time and completely free of charge through any communication channel. After submitting an objection, we will no longer process your data, and the objection does not affect processing based on consent prior to the objection. For this purpose, simply send an email or letter to our contact address.

If you submit an objection, your contact address will be blocked from further data processing for advertising purposes. Please note that, in exceptional cases, some advertising materials may still be sent after your objection has been received. This is technically conditioned by the time needed to prepare advertising materials and does not mean that we do not respect your objection. Thank you for your understanding.

Data Processing for Newsletter Subscription

You have the option to subscribe to our newsletter on our website. If you have consented to receive our newsletter, we use your email address and possibly your name to send information about promotions, contests/competitions, news, and offers. We store and process this data for the purpose of sending newsletters.
You can revoke your consent for receiving the newsletter or for creating personalized user profiles at any time. The revocation of consent does not affect the legality of processing based on consent before its revocation. You can unsubscribe from the newsletter, for example, by using the link found at the end of each newsletter. If you revoke your consent, we will delete your data.

Privacy Policy – Your Rights

In addition to your right to revoke consent, if legal conditions are met, you have the following rights:
– The right to be informed about your personal data we process, in accordance with Article 26 of the Law on Personal Data Protection.
– The right to delete your saved data, in accordance with Article 30 of the Law on Personal Data Protection.
– The right to restrict data processing, in accordance with Article 31 of the Law on Personal Data Protection.
– The right to data portability, in accordance with Article 36 of the Law on Personal Data Protection.
– The right to object, in accordance with Article 37 of the Law on Personal Data Protection.

Privacy Policy: These personal data protection rules apply to the website rota.rs and to the data processing by us as the data controller: ROTA Consulting d.o.o., Mosorska 9, 11000 Belgrade.